Even though a lot of businesses have switched to communicating with customers through e-mail, sending paper mail is still an important channel. It costs more money than sending an e-mail, but it can be viewed as more professional. Especially when it is regarding an important matter.
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So true. Do you suppose the US Postal Service will begin to see more revenues again in the future?
ReplyDeleteI can't really see them making a lot more than they do right now. E-mail will always be more cost-effective and convenient.
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